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How tiger888 Handles Your Personal Data

Your privacy matters to how we run this platform. This page sets out what data we collect when you open an account, make a deposit via Touch 'n Go eWallet, Boost or GrabPay, or contact our support team — and exactly what we do…

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What We Collect and Why

tiger888 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register with tiger888, we collect the details you submit — name, contact information, and account credentials. When you transact through Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX, we record transaction references and amounts to reconcile your account wallet; we do not store

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your full e-wallet credentials on our servers. We also collect device and session data — browser type, IP address, and pages visited — to keep your account secure and to improve how the lobby loads on your device. All data collection and processing is subject to
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applicable local law, and our services are available only where local law permits. We retain account data for as long as your account remains active and for a period after closure as required by applicable regulations. You may request a copy of your data or ask
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us to correct inaccurate records at any time by contacting our support team.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT

Reach Us About Your Privacy

If you have a question about how we handle your data, want to request access to your records, or need to report a concern, our support team handles privacy requests directly. Reach out through any of the channels below and we will respond to data-related queries as a priority.

Team online

Live Chat

Start a live chat session from the lobby. Our team handles data access and correction requests through chat during operating hours. Responses are logged to your account.

Email Support

Send your privacy request to our support email address. Include your registered account details so we can verify your identity before processing any data request.

Account Help Centre

Log in and visit the Help section of your account. You can submit a formal data request form there, which routes directly to our privacy handling team.

DATA HANDLING STANDARDS

How We Protect and Manage Your Data

We apply account-level security measures across every part of the platform — from the moment you log in with your OTP to the point your withdrawal is verified. Data shared during payment flows through Touch 'n Go eWallet, Boost or GrabPay is handled under each provider's own security standards as well as ours. We do not sell your personal data to third parties. Players in George Town and across Malaysia can request a full copy of their stored data or ask for corrections through our support channels at any time.

SSL Encryption

All data transmitted between your device and our platform is encrypted. This covers login sessions, account updates, and any payment reference data passing through your account wallet.

Cookie Controls

We use session and analytics cookies to keep your account active and to understand how the lobby is used. You can manage cookie preferences through your browser settings at any time.

Data Retention

Account data is kept for as long as your account is open and for a defined period after closure, in line with applicable regulations. You may request deletion of non-essential data via support.

Access and Correction

You have the right to request a copy of the personal data we hold on your account, and to ask us to correct anything that is inaccurate. Submit your request through live chat or email support.

Common Questions About Your Privacy

Here are the questions we hear most often about data, cookies, and your rights on tiger888. If your question is not covered here, our support team can help directly.

We collect your name, contact details, and login credentials at registration. When you transact, we record payment references from Touch 'n Go eWallet, Boost or GrabPay to reconcile your account wallet — not your full wallet credentials.

We do not sell your personal data. We share only what is necessary with payment processors like DuitNow or FPX to complete your transactions, and with service providers who help us operate the platform under confidentiality agreements.

Log in to your account and use the Help Centre to submit a data access request, or contact us via live chat or email. We will verify your identity before releasing any account data.

You can request deletion of non-essential data at any time through our support team. Some data must be retained for a period after account closure as required by applicable regulations.

We use session cookies to keep you logged in and analytics cookies to understand lobby usage patterns. You can adjust or block cookies through your browser settings; some features may behave differently if session cookies are disabled.

Payment flows through Touch 'n Go eWallet, Boost and GrabPay are handled under each provider's own security standards. We receive only a transaction reference and amount — your e-wallet PIN and credentials are never stored on our servers.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Infotiger888 Glossary Infotiger888 Deposits & Withdrawals

How tiger888 Handles Your Personal Data

Reach Us About Your Privacy

Live Chat

Email Support

Account Help Centre

How We Protect and Manage Your Data

SSL Encryption

Cookie Controls

Data Retention

Access and Correction

Common Questions About Your Privacy

01 What personal data does tiger888 collect when I open an account?

02 Does tiger888 share my data with third parties?

03 How do I request a copy of my personal data?

04 Can I ask tiger888 to delete my data?

05 How does tiger888 use cookies?

06 Is my data safe when I pay via Touch 'n Go eWallet or Boost?

Privacy Policy

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